Return policy

Right of withdrawal – 14 days
You have 14 calendar days from the day you receive your order to cancel, return or exchange it, for any reason.

Conditions

  • Item must be unused, unwashed and complete (tags, accessories, original packaging).

  • Include a proof of purchase (order number or receipt).

How to start a return

  1. E-mail rmaillot046@gmail.com within 14 days of delivery (subject: “Return – order #xxxxx”).

  2. We will reply with the return address and instructions.

  3. Send the item back within 14 days after our e-mail.

Refunds

  • We will notify you by e-mail once the parcel is inspected.

  • Approved refunds are processed to your original payment method within 14 days.

Exchanges

We replace only items that arrived defective or damaged. Follow the same e-mail procedure and mention “Exchange”.